We are driven by ‘Customer success’ culture and don’t think of ourselves as a service provider but your technology partner.
We satisfy our clients by exceeding their expectations of quality and level of service by solving problems while providing the most efficient and cost saving solutions possible.
At IBS we are proud to count more than 28 years successful experience in Information and Communication Technology. We provide best practices, exceptional solutions and thoughtful consulting to our customers.
We are one company, one team, we believe that succeeding as one enterprise is as important as succeeding independently.
Information Business Systems Limited (IBS Ltd.) was established in 1992 by Albanian entrepreneurs and
French engineers. Being one of the few early birds, IBS started the business activity right after the
official acceptance of free market rules in Albania, bringing more than 31 years of successful experience
in Information and Communication Technology.
Since the inception, in order to respond to the immediate needs of a very demanding IT market, IBS has
entered in a partnership with big international IT manufacturers, representing HP in a wholesales status
at the very beginning of its activity and Alcatel Lucent Enterprise (former Alcatel – Lucent). First
successful references started to appear soon, like the implementation of the Oracle based application in
HP infrastructure for tax declaration, a government project supported by the World Bank, which has been in
use for a couple of decades.
This way IBS became contact point for ITC projects, for government, private companies and organizations of
any kind and size, as well as becoming a strong local support for giants of telecom and IT manufacturers
in implementing their projects in Albania.
31
Years
50
Employees
3
Countries
500
Projects
IBS - Sales Department assisted by Technical Sales Support (TSS) team provides any kind of information you require: from technical specifications of a simple stand-alone device up to most complicated network based on Windows, UNIX or Novell topology. Customers will get the best price performance customized as per their needs.
IBS - Technical Service Department is a result of a successful company investment through decades in trainings and expertise. Starting from a simple service of repairing up to large care pack service contracts, server maintenance and file back-up in hours respondtime. HP has relied on IBS to insure and provide maintenance and technical support to VODAFONE and TELEKOM ALBANIA for their large networks based on HP products.
IBS - Telecom Department is able to built any kind of network topology and integrate all active and passive elements like Alcatel, HP, Cisco, 3Com etc. Network, fiber or copper wire is tested as per ISO standards.
IP PBX ALE OXO Connect 3.0 telephone exchange, DECT 8340 for employee communication, 8088 V2 for company department, implementation of 8068 for call center.
LAN network implementation based on HP/Compaq PBX, Alcatel 4400, ISDN and DECT wireless.
Network installation, HP ProLiant Server, Cisco Switch solution.
LAN network, Office automation.
Maintenance & repair of telephony systems - Alcatel Omni PCX.
LAN Network installation and VoIP implementation using Alcatel OXO dhe 4400 broad- band PBX.
Data Center Design & Construction
Design & Install Network Infrastructure, VOIP PBX.
Design & Install, VOIP PBX.
Design & Install Call Center + VOIP PBX.
Implementation of Cortex XDR.
Construction of technical laboratories.
Installation/Configuration of Network, Firewalls, VOIP PBX.
Installation/Configuration of Network, VOIP PBX.
Installation/Configuration of Motorola CLPe TWO-WAY Radio System.
Installation of ALE Core Switches & Wifi 6 Access Points on Public Universities in Albania.
Installation/Configuration of Motorola CLPe TWO-WAY Radio System.
Our Headquarter is located in Tirana, Albania and we also have offices and operate in Kosovo and North Macedonia.
