Fitting your needs

The Alcatel-Lucent Office Communication Solutions for SMEs has been designed to support you in strengthening your competitive edge. In this regards, the constant evolution of our solution has been guided by three essentials pillars:
Your company's profitability depends essentially on the efficiency and responsiveness of your employees. The Alcatel-Lucent Office Communication Solutions improve your employees working conditions with best-of-breed and hassle-free tools to manage daily phone tasks and electronic information, and to collaborate more efficiently wherever you are working from.

Employee Efficiency

Your ability to handle efficiently the requests of your customers has a great influence on their overall satisfaction. As you know, customer satisfaction scales up customer loyalty and therefore your revenues. The Alcatel-Lucent Office Communication Solutions offer you to rely on efficient and dependable operations to manage your customer relations.

Customer Satisfaction

The simpler your day-to-day operations, the more you can focus on your core business. The lower your operational charges, the higher your profitability. The Alcatel-Lucent Office Communication Solutions deliver easy-to-install and easy-to-manage solutions designed to streamline telecommunications costs.

Smart Operations

Extended Communication Server


The Alcatel-Lucent Extended Communication Server is a key component of the Office Communications Solution. This simple flexible, reliable module brings a wealth of additional features to the OmniPCX Office business telephony server, including shared and secure internet access, remote access for mobile employees, email, web servers and collaborative applications. Designed for very small, small and medium businesses, the Extended Communication Server can easily be upgraded to offer additional capacity or functionalities. No extra hardware or software is required, although optional software packages open up a range of additional capabilities.


✱  Shared calendar, contacts and documents
✱  Email, unified messaging, voicemail, call management,
✱  Nomadic mode for computers and mobile devices,
✱  Available in two versions: Compact Edition for up to 25 users and Premium Edition for up to 240 users,
✱  Range of installed applications including Virtual Desktop,
Mobile Virtual Desktop and PIMphony Team,
✱  Compatible with third-party software including Microsoft & OutlookTM,
✱  Anti-virus and filtering software for worry-free, optimized access to the internet.


✱  Open: accessible anywhere through any device,
✱  Cost-effective: no additional subscriptions, software or hardware required,
✱  Secure: data accessed through secure web interfaces,
✱  Interactive: colleagues can share calendars, contacts and documents and benefit from email, voicemail and unified messaging,
✱  Nomadic: optimized for remote and mobile access,
✱  Innovative: value-added functions including PIMphony, call-forwarding, click-to-call, virtual desktop and mobile virtual desktop,
✱  User-friendly: accessible, easy to service, easy to manage, easy to use.

A Modular and Flexible Offer

The Alcatel-Lucent Office Communication Solutions offer is completely modular and future-proof as it fits to your needs whatever the evolution of your daily business.
Should you need an additional feature, a new application, add terminals or expand your capacity, the selected solution can be easily extended at any time and at your own pace. To ensure you get a communication solution that can evolve with your needs, the Alcatel-Lucent Office Communication Solutions rely on a flexible and scalable architecture. You build your solution by combining the elements the most adapted to your expectations and budget among:
✱  Several Communication Suites and Values added Software options
✱  A wide range of Applications for communications,
✱  A full range of powerful Hardware platforms,
✱  A range of Networking infrastructures, wired and wireless
✱  A complete range of professional wired and wireless sets.
Of course, as your Alcatel-Lucent partner, we will guide you throughout the decision process and after the installation, for you to get the most of your investments. Let us present you the benefits of this easy but powerful architecture.


Hewlett Packard

HP has successful lines of printers, scanners, digital cameras, calculators, PDAs, servers, workstation computers, and computers for home and small business use computers; many of the computers came from the 2002 merger with Compaq.


Alcatel-Lucent's vision is to enrich people's lives by transforming the way the world communicates. Alcatel-Lucent provides solutions that enable service providers, enterprises and governments worldwide, to deliver voice, data and video communication services to end-users.